Support

We're here to help.

Reach the BlackSwan VPN team through any channel below — we usually reply within a day. Please include your device and app version so we can help faster.

TelegramTelegramWhatsAppWhatsAppInstagramInstagramTikTokTikTokEmailEmail

Before you reach out

  • • Update to the latest app version, then try reconnecting.
  • • Note your device model and OS version for billing or refund questions.
  • • Refunds are handled through the platform where you purchased your subscription.